What is physiotherapy?

Physiotherapy is a clinical health science and profession that aims to rehabilitate and improve people with movement disorders by using evidence-based, natural methods such as exercise, motivation, adapted equipment, education and advocacy.

Is physiotherapy covered by Medicare?

YES - for some situations.

Medicare will refund a portion for up to 5 services per calendar year under the Enhanced Primary Care Initiative.

This is available to people with complex and long-standing health conditions and MUST be referred by your General Practitioner under an Enhanced Primary Care Plan. Not all people can qualify for such a plan.

Your suitability for this treatment can be discussed with your General Practitioner.

Can I use my private health fund?

Yes, the clinic is connected to HICAPS which enables you to only pay the gap. Each health fund is different, so please contact your fund to get an estimation of coverage.

What will I need to bring?

Depending on the area being treated, the physio may ask you to change clothing. We have gowns at the clinic to be borrowed or you are more than welcome to bring your own.

If you have any recent and relevant x-rays or reports, please bring these with you.

What happens on the initial visit?

The physio will take a history of the current problem and then perform a physical examination. Based on these finding, the physio will then devise a treatment plan for you that may involve exercise, movement correction, advice and manual techniques. The physio will often equip you with advice and a program to work on at home.

How often do I need to come for treatment?

This varies between individual conditions but the physio will be able to give you an idea of a timeline for problem resolution on the initial visit.

Do I need a referral?

You do not need a referral as a private patient.

You do need a current referral if you are claiming under work cover or CTP.

Do you treat Workcover patients?

Yes- provided you have the following information on your initial visit:

  • Doctor referral
  • Claim number
  • Insurance company details
  • Claims officer details

If your insurance company has not accepted liability, or if you do not have this information, you will be billed at the time of consultation.